Payment and collection methods
The short answer
VanSalesHub does not currently connect to online payment gateways. That is why Settings → Payment gateways shows an empty state: "No payment gateways".
So how are customer payments recorded?
Customer payments are recorded by the rep in the app as a collection, with a payment method for each part of the amount:
- Cash
- Cheque
- Bank transfer
- Mobile wallet
- Card
These methods document what the rep received; the system does not charge or move money. The office reviews collections in Collections (see "Collect payment").
And how do I pay my VanSalesHub subscription?
Your subscription is paid by manual transfer:
- Open Subscription & billing under Management.
- Click the Pay button (it shows the amount due) and choose the Transfer method: Vodafone Cash or InstaPay.
- Click Get transfer instructions. You will see the account to transfer to, the exact amount and a Collection reference.
- Transfer the exact amount and quote the reference on the transfer.
- Send the transfer receipt and the reference by WhatsApp or email, using the buttons shown.
- Once we verify and confirm the transfer, your subscription is activated.
Notes:
- Invoices are settled in full; there is no partial payment.
- Transfer instructions are valid for the period shown; if they expire, request new ones.
- Paying the subscription is the account owner's permission.
Will payment gateways come later?
We do not promise a date. If online payment matters to your business, tell us through the contact page.